Privacy Policy
Effective Date: July 2, 2025
Last Updated: July 2, 2025
Welcome to Qubentix Limited (“Qubentix”, “we”, “our”, “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our products and services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
When you interact with us, we may collect:
- Name, email address, phone number, or company name (via contact forms, newsletter sign-ups, or inquiries).
- Billing and payment details (for clients or subscription plans).
1.2 Technical & Usage Information
Automatically collected data may include:
- IP address, browser type, and device information.
- Usage analytics such as pages visited, actions taken, and referring URLs.
- Cookies or similar tracking technologies (see Cookie Policy).
1.3 Communication Data
When you contact us via email, chat, or social media, we retain those communications to provide better support and improve our services.
2. How We Use Your Information
We use your information to:
- Provide and maintain our services.
- Communicate with you about updates, inquiries, or support.
- Process transactions and deliver client projects.
- Improve site performance, design, and functionality.
- Send newsletters or marketing materials (you can unsubscribe anytime).
- Ensure compliance with legal obligations and security standards.
3. Legal Basis for Processing (GDPR Compliance)
We process your data under the following legal bases:
- Consent: When you opt into newsletters or cookies.
- Contractual necessity: When providing paid or client services.
- Legitimate interest: For analytics, service improvement, and fraud prevention.
- Legal obligation: Where required by law.
4. How We Share Information
We never sell personal data. We may share information with:
- Service Providers: (e.g., hosting, analytics, payment processors, email marketing).
- Business Partners: Only with your consent or as necessary for collaboration.
- Legal Authorities: When required to comply with laws or protect our rights.
5. Data Retention
We retain data only as long as necessary to fulfill its purpose:
- Contact or communication records: up to 12 months.
- Payment and billing data: up to 7 years (as required by financial laws).
- Analytics data: typically anonymized and retained up to 24 months.
6. Your Rights
Depending on your location (especially under GDPR), you have the right to:
- Access your personal data.
- Request correction or deletion.
- Withdraw consent.
- Request data portability.
- Lodge a complaint with your local data protection authority.
To exercise your rights, contact us at support@qubentix.com.
7. Cookies & Tracking
We use cookies to improve user experience, measure traffic, and personalize content.
You can manage or disable cookies through your browser settings.
(See our separate Cookie Policy for full details.)
8. Security
We apply industry-standard measures (SSL, encryption, access controls) to protect your data.
However, no system is 100% secure, and we cannot guarantee absolute protection.
9. Third-Party Links
Our website may contain links to third-party sites or services.
We are not responsible for their content or privacy practices — please review their policies separately.
10. Updates to This Policy
We may update this Privacy Policy periodically.
All changes will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have any questions or privacy concerns, please contact us:
📧 support@qubentix.com
🌐 https://qubentix.com